Inkqubo yonxibelelwano i-bidirectional, oko kukuthi, abantu ababini okanye ngaphezulu batshintshiselana ngolwazi., uluvo, iimvakalelo phakathi kwezinye izinto. Olu tshintshiselwano lwenzeka ngokusetyenziswa kolwimi olunye nangaphezulu.
Ukwazi ukuba yeyiphi na imiba yonxibelelwano linyathelo elibalulekileyo lokukwazi ukwenza isenzo sonxibelelwano. ebesithetha ngayo ngaphambili. Ukuba esi senzo asenziwanga ngendlela echanekileyo, umyalezo ofuna ukuwuthumela awusoze ufikelele kumamkeli.
Siza kuthetha ngento nganye ebandakanyekayo ekuthumeleni, ekufumaneni nasekutolikeni umyalezo. Ngamnye uzisa ixabiso elahlukileyo kubo bonke, rhoqo kuxhomekeke kwiimeko, baya kunceda ukuphucula okanye ukunxibelelana ngakumbi.
Yintoni unxibelelwano?
Omnye weyona misebenzi ibalulekileyo esinayo singabantu kukukwazi ukuzivakalisa ngonxibelelwano., nto leyo esivumela ukuba sitshintshiselane ngeenkcukacha ezahlukeneyo phakathi komntu okanye iqela labantu.
Ayingomkhwa ukuba kuphela uhlobo lwabantu olunokukhula kuphela, ekubeni le nkqubo yonxibelelwano ikwafunyanwa zizilwanyana ngokusebenzisa i-meowing, ukukhonkotha, ukugungqa, njl.. Ngokomzekelo, xa inja ilambile, ibonakalisa loo ntswelo ngokukhonkotha.
Le nkqubo sithetha ngayo yenzeka naxa sisiva izandi ezithile ezibangelwa zizinto ezahlukeneyo okanye oomatshini.. Ezi zandi zisenokwenzeka ngokuthe ngqo, xa sinkqonkqoza emnyango ekhaya, okanye ngokungangqalanga xa kukhala i-alam.
Ezinye izandi ngaphandle kwezo zikhankanyiweyo zingenzeka ngendlela ephuhlileyo, masiyibize ngobukrelekrele, ezi zandi zingumzekelo xa sifumana isaziso sokuhlaziya isoftware yesixhobo sethu esiphathwayo.
Kuyo yonke le nto, Unxibelelwano kufuneka luqondwe njengenkqubo apho kukho ukutshintshiselana ngolwazi oluthile phakathi komthumeli kunye nomamkeli.
Zeziphi iinkalo zonxibelelwano?
Njengoko besitshilo ekuqaleni kolu shicilelo, Ukuze kwenziwe inkqubo yonxibelelwano inokwenzeka, kuyimfuneko ukuba kuvele izinto ezahlukeneyo.. Ezi nkalo zonxibelelwano zenza isikimu apho zonke ziba yimfuneko.
Umthumeli
Yindawo yokuqala yenkqubo yonxibelelwano, ngumntu odala kwaye athumele umyalezo. Ukuze lo myalezo ufikelele kumamkeli ngokuchanekileyo, bobabini kufuneka babelane ngeetshaneli kunye neekhowudi ezifanayo.
Siyaqonda ukuba umthumeli nguye onenjongo yokunxibelelana nomntu othile, kodwa ezi nxaxheba ziguquguqukayo, oko kukuthi, umthumeli kunye nomamkeli banokutshintshisa iindima zabo.
Xa iinkampani zemfonomfono zisifowunela kwiselula yethu ukuze zisinike isipho esithile, i-teleoperator ngumthumeli kwaye singabamkeli.
Ummkeli
Kule meko umzobo womamkeli, inoxanduva lokufumana umyalezo othunyelwe ngumthumeli kwaye kufuneka ikwazi ukuyicacisa ukuze iwuqonde.
Le ndima yomamkeli ingenzeka ngeendlela ezimbini; ngokuzithandela okanye ngokuzithandela. Ukuba kunikwe ngokuzithandela, ummkeli uthatha inxaxheba ngokusebenzayo kunxibelelwano. Kwelinye icala, inokwenzeka ngokuzenzekelayo xa uphulaphule incoko yomnye umntu okanye ufumana inkcazelo engayanga kuye ngokuthe ngqo.
Njengoko sele sitshilo, iindima zomthumeli kunye nomamkeli zidibene. Ukuba uthatha isigqibo sokufumana umyalezo kwaye ungaphenduli, sithetha ngomamkeli. Kodwa xa iphendula olo lwazi ngendima yomthumeli.
Mensaje
Ebhekisa kumyalezo, lulwazi umthumeli afuna ukuludlulisela kumamkeli. Umyalezo yindibaniselwano yenkqubo yemiqondiso okanye iisimboli ukuze udlulise ingcamango, ingcamango, ulwazi, umnqweno, njl.
Ngumamkeli njengoko besesitshilo ngaphambili, ophethe ikhowudi yomyalezo ukuze uwuqonde kamva. Ukuba ithunyelwe ngekhowudi okanye itshaneli engaziwayo, ukubhalwa kwekhowudi kuya kuba nzima ngakumbi.
Ikhowudi
Kule nto yonxibelelwano, Inento yokwenza nenkqubo yeempawu ezisetyenziswa ngumthumeli kunye nomamkeli xa uhambisa ulwazi. Le nkqubo yemiqondiso kufuneka yaziwe ngazo zombini iindima ukuphumeza ukukhowudwa okuchanekileyo kunye nokuguqula iikhowudi.
Iikhowudi zolwimi zinokuba ziintlobo ezimbini ezahlukeneyo; ngomlomo okanye ngokubhaliweyo. Kwimeko yemiqondiso yomlomo, sibhekisela kulwimi ezivakaliswa ngalo, yaye njengemiqondiso ebhaliweyo, sithetha ngeenkqubo zemiqondiso ezifuna ubuchule obukhethekileyo bokufunda nokubhala.
Ukhowudo lumalunga nokulungelelanisa izimvo ezingqondweni zethu phambi kokuba sinxibelelane nazo. ngekhowudi. Ukucazulula kwelinye icala, kubandakanya ukucacisa umyalezo eyakhiwe ngumamkeli xa kusenziwa inkqubo yokukhowudwa
umjelokazi
Kule meko, sibhekisela kwindlela okuthunyelwa ngayo umyalezo., oko kukuthi, ukuba ngeleta, iSMS, umnxeba, njl. Isixhobo somzimba apho ukuhanjiswa kolwazi olusuka kumthumeli ukuya kumamkeli lwenzeka khona.
Ukusetyenziswa kwejelo elinye okanye elinye kunokuba yinto ebeka imiqathango ngendlela umyalezo othethiweyo oya kufikelela ngayo kumamkeli.. Akuyi kufana ukuba sikwenza ngeleta kunokuba ngokufowuna, umzekelo.
Umxholo okanye imeko yonxibelelwano
Kule meko, Umxholo wonxibelelwano okanye imeko imalunga nemeko yangaphandle ejikeleze yonke inkqubo yonxibelelwano kwaye inceda okanye hayi umamkeli ukuba aqonde umyalezo othunyelweyo. Lo mxholo awunakunceda kuphela ukuqonda umyalezo, kodwa unokuguqula intsingiselo yawo ngokuxhomekeke kwimeko yonxibelelwano eyenzekayo.
Umzekelo wokuyibona ngendlela ecacileyo yile ilandelayo, ukuba sicela isiselo kwibhari ayifuni izinto ezininzi zolwimi, kodwa ukuba sithumela umyalezo ofanayo kwithala leencwadi kuba yinto engaqondakaliyo.
Kuyimfuneko ukwahlula phakathi komxholo wangaphandle okanye imeko yonxibelelwano kunye nomxholo wangaphakathi okanye wolwimi. Sisandul’ ukucacisa eyokuqala kwimihlathi engaphambili, kodwa umongo wangaphakathi ungamagama ahamba nomyalezo esifuna ukwenza lowo uwamkelayo awuqonde.
ingxolo kunye nokungafuneki
Izinto ezintandathu ezidlulileyo zezona ziphambili kunye nezo sonke siyazi ukusuka ebuntwaneni. Ingxolo ikwayinto ebalulekileyo yonxibelelwano njengoko ithathwa njengento ephazamisayo. kwinkqubo yonxibelelwano, kuba inokwenza kube nzima ukuqonda umyalezo.
Ezi ngxolo azibhekiseli kuphela kwizandi eziphezulu, kodwa kunokuba kukunqongophala kwefowuni, ukuphazamiseka kwi-microphone, impembelelo embi kumanqaku, njl.
Isisombululo sale ngxaki yinto eyaziwa ngokuba yi-redundancy, ebandakanya ukuphindaphinda kunye nokuzama ukuthintela oku kusilela ukuba kungenzeki kwakhona. kunxibelelwano lomyalezo.
Ingxelo okanye i-freedback
Okokugqibela, siza kucacisa ukuba yintoni inqaku lempendulo kunxibelelwano. Yindlela yokulawula umyalezo ngomfanekiso womniki.
Ekuqaleni kolu papasho, sikuxelele ukuba unxibelelwano yinkqubo yeendlela ezimbini, apho umthumeli kunye nomamkeli betshintshiselana ngeendima ngokuqhubekayo ngexesha lonxibelelwano. Ingxelo okanye ingxelo, inendima ebalulekileyo njengoko inceda ukwazi ukusebenza kwemiyalezo eqaliswe ngumniki.
Ndiyabulela kule nto, umntu okanye abantu abaphetheyo ngokukhupha umyalezo banokujonga ukuba ufunyenwe okanye utolikwe ngokuchanekileyo.
Unxibelelwano lomlomo nolungengomlomo
Nje ukuba sizazi izinto ezahlukeneyo ezingenelela kwinkqubo yonxibelelwano, Kuya kufuneka wazi ukuba unxibelelwano lomlomo nolungathethiyo lwahluke njani.
Abantu abanxibelelani kuphela ngenkqubo yokwabelana ngolwazi kwincoko. Bucala ngasekhohlo utshintshiselwano, lukhatshwa zizenzo zangaphandle ezibizwa ngokuba zizijekulo ezingezizo zomlomo, inkangeleko, indlela yokuma, njl.
Enye ukuqonda ngcono unxibelelwano olungekho magama, izifundo ezininzi zenziwe apho kuye kwavela amasebe amathathu awohlukeneyo apho unxibelelwano olungasebenzisi magama luhlelwa ukuze luqondwe ngcono.
kinesics
Lisebe elijongene nophononongo lwezijekulo kunye neentshukumo zomzimba esizenzayo ngexesha lenkqubo yonxibelelwano.. Asingabo bonke abantu kunye neenkcubeko ezivakalisa ngendlela efanayo, ngezijekulo okanye iintshukumo ezifanayo.
Iiproxemics
Kule meko ukusondela okanye umgama wamalungu athatha inxaxheba ekunxibelelaneni komyalezo kufundwa, ukongeza kwizikhundla zabo kunye nomxholo apho unxibelelwano lwenzeka khona.
Kumiselwe ukuba izikhundla ezahlukeneyo zinokuququzelela okanye zithintele iinkqubo ezithile zonxibelelwano. Asisebenzisi indlela yokuma okanye izimbo zomzimba ezifanayo, xa sikunye nabantu okanye abanye.
IParalinguistics
Ekugqibeleni, eli sebe lisekelwe kwizinto ezingaphandle kweelwimi ezithatha inxaxheba kwinkqubo yonxibelelwano lomyalezo. Ezi zinto sibhekisa kuzo, inokuba yithoni yelizwi, imo, ivolumu, njl.
Kubalulekile ukuba sonke sifunde kwaye sazi ukuba zeziphi iinkalo zonxibelelwano, kuba sonke kufuneka sinxibelelane ngokufanelekileyo omnye nomnye.
Njengabantu abanobudlelwane kufuneka sizixhalabise malunga nokwazi indlela yokuhambisa izimvo zethu, iminqweno, izimvo, iimvakalelo, njl., kuba oku kubalulekile ukuqonda ukubaluleka kwezinto esithethe ngazo kolu papasho.